Privacy Policy

Last Updated: January 1, 2025

Introduction

110True ("we," "our," or "us"), the maker of Margot, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Relationship Intelligence Platform and related services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information You Provide

• Account Information: Name, email address, phone number
• Payment Information: Billing address, payment method details (processed by third-party payment processors)
• Profile Information: Professional details, preferences, and settings
• Communications: Messages, feedback, and support requests

Relationship Data You Input

• Voice Recordings: Audio recordings of your relationship notes and updates
• Contact Information: Names, companies, and professional details of your contacts
• Relationship Context: Personal and professional details about you and your business relationships
• Interaction Notes: Meeting summaries, conversation highlights, and relationship insights

Automatically Collected Information

• Usage Data: How you interact with our Service, features used, time spent
• Device Information: IP address, browser type, operating system, device identifiers
• Log Data: Access times, pages viewed, errors, and other diagnostic data
• Cookies and Tracking: Session cookies, analytics cookies, and similar technologies

How We Use Your Information

Primary Purposes

• Service Delivery: Provide and maintain our Relationship Intelligence Platform
• Memory Enhancement: Process voice inputs and generate relationship insights
• Team Collaboration: Enable shared relationship intelligence for team accounts
• Account Management: Manage your subscription, billing, and customer support

Additional Purposes

• Product Improvement: Analyze usage patterns to enhance features and functionality
• Communication: Send service updates, security alerts, and marketing communications
• Legal Compliance: Comply with legal obligations and respond to lawful requests
• Security: Protect against fraud, abuse, and security threats

Information Sharing and Disclosure

We Do Not Sell Your Personal Information

We do not sell, rent, or trade your personal information to third parties for their commercial purposes.

Limited Sharing Circumstances

• Service Providers: Third-party vendors who assist with application and LLM hosting, analytics, payment processing, and customer support
• Team Members: Within your organization for team accounts and shared relationship intelligence
• Legal Requirements: When required by law, court order, or to protect rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales (with user notification)

Relationship Data Protection

• Your relationship data remains confidential and is not shared outside your organization
• Team sharing is limited to members of your paid team account
• We implement strict access controls and encryption for all relationship data

Your Privacy Rights

Access and Control

• Data Access: Request copies of your personal information
• Data Deletion: Request deletion of your personal information

Communication Preferences

• Marketing Opt-Out: Unsubscribe from marketing communications
• Notification Settings: Control service notifications and updates
• Cookie Management: Manage cookie preferences through browser settings

Regional Rights

For EU/UK Users (GDPR):

• Right to access, rectify, erase, restrict processing, and data portability
• Right to object to processing and withdraw consent
• Right to lodge complaints with supervisory authorities

For California Users (CCPA):

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale (note: we do not sell personal information)
• Right to non-discrimination for exercising privacy rights

International Data Transfers

• Our Service operates globally with data processed in the United States
• We implement appropriate safeguards for international transfers
• EU/UK data transfers comply with adequacy decisions and Standard Contractual Clauses

Third-Party Services

Integrated Services

• AI and LLM Providers: OpenAI and Anthropic (subject to their privacy policies)
• Payment Processors: Stripe (subject to their privacy policies)
• Analytics: Google Analytics (anonymized), internal analytics tools
• Cloud Infrastructure: AWS, Google Cloud Platform (with data processing agreements)
• Communication: Email service providers for transactional and marketing emails

Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

Children's Privacy

Our Service is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes via:

• Email notification to your registered email address
• Prominent notice on our website
• In-app notification when you next use the Service

Your continued use of the Service after notification constitutes acceptance of the updated Privacy Policy.

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This Privacy Policy is designed to be transparent about our data practices while protecting your relationship intelligence data. If you have any questions or concerns, please don't hesitate to contact us.